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(TNND) — Experts and the general public are not on the same page in many aspects of artificial intelligence, a new report from the Pew Research Center shows.
But there is common ground over concerns with regulation and responsible AI development.
Pew Research Center surveyed American adults and AI experts – those whose work or research is related to AI – and found wide gaps in the perception of how AI will impact our lives and jobs in the years to come.
Over half, 56%, of experts told the Pew Research Center that they believe AI will have a positive impact on the U.S. over the next 20 years.
Just 17% of the general public felt the same way.
Over three-quarters of experts said they expect AI to benefit them.
Just a quarter of Americans overall said the same.
Over 70% of experts said AI will be good for how people do their jobs over the next 20 years.
Less than a quarter of the general public shared that sentiment.
Nearly 70% of experts expected AI to be good for our economy.
Only about a fifth of the American public said the same.
Nearly two-thirds of the public expected AI to result in fewer jobs for people in the coming years.
Just about 40% of experts also expected AI to eliminate jobs.
But both experts and the public were in agreement that the U.S. government isn’t likely to go far enough in regulating AI.
And both groups expressed skepticism that companies will develop AI responsibly.
AI expert Anton Dahbura said the public perception of AI has been colored by decades of pop culture.
“And that's not entirely misguided, because I think that some of our better works of literature and film actually do point out some of the pitfalls of AI,” he said, “maybe in a more extreme way.”
Dahbura, co-director of the Johns Hopkins Institute for Assured Autonomy, said the public lacks visibility into the possibilities of AI – from the discovery of lighter, more durable materials for airplanes to improvements to the customer reservation systems to fly on those planes.
AI is many things, and it can be used for good or bad, Dahbura said.
“For example, AI could be used to generate false or misleading news stories. However, it can also be used to detect false or misleading news stories,” he said.
AI is “kind of mysterious” for a lot of people and is “not one thing,” which Dahbura said can breed anxiety.
“It's a growing family of technologies that are essentially breakthroughs, primarily in software, but supported by breakthroughs in hardware and networking and other technologies,” he said.
The positive impacts of AI can be “tremendous,” Dahbura said.
“The opportunities remain. And the risks certainly exist, there's no question,” he said.
Dahbura said responsible AI development is a concern, and a lot of companies will face “a moral dilemma” in how they proceed, given the nature and power of AI.
And he said both the federal and state governments will continue to grapple with how to regulate AI.
“If you had asked me a few months ago, I would have said that the complexity and novelty of AI is what was making it difficult for, say, Congress to be proactive about AI regulations,” Dahbura said. “But the new topic that has emerged with the new administration is competitiveness on the global stage, and the concern that regulations somehow work against competitiveness. And so, that's going to be an ongoing topic.”
Dahbura said people view AI’s impact on jobs through their own situations and experiences.
A factory worker is going to be worried about being replaced by a robot, while an AI developer is going to be excited about the opportunities presented by the demand to design, develop, test, deploy, maintain and improve these emerging systems.
“There's no question that that some jobs, new jobs, will be created, and other jobs will go away or will really be diminished,” Dahbura said.
He said that’s the nature of technology, and it’ll be vital for workers to stay one step ahead of the changes.
“That's the nature of progress,” he said.
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