ATLANTA, Ga. (Atlanta News First) - Homeowners preparing for fall maintenance face several tasks that may require professional help, from checking furnaces before turning on heat to cleaning leaves out of gutters.

When hiring contractors such as HVAC technicians, homeowners should first check online reviews on websites such as Google and the Better Business Bureau.

However, don’t believe everything you read. Look for any common or recurring topics in negative reviews.

Always ask to see the contractor’s license and verify it with the issuing authority if you have any doubts. All contractor licenses in Georgia can be verified through the Georgia Secretary of State’s Professional Licensing Boards website to ensure they’re active and in good standing.

Ensure the company and technicians are bonded and insured. This protects homeowners in case of accidents, damage to property or incomplete work.

Watch Uncovered by ANF Investigates every Sunday at 7 p.m. on Atlanta News First.

Homeowners and renters should recognize high-pressure sales tactics. Be wary of anyone insisting you sign a contract on the spot.

A reputable technician should provide a clear and detailed estimate before starting any work.

Be sure to get everything in writing, including the scope of work, costs, timeline of completion and warranty information.

Never pay the full price up front. You can pay a deposit or partial payment, then pay the rest when work is complete.

Several certifications indicate qualified professionals:

• Building Performance Institute (BPI) for energy auditors and weatherization specialists.
• Residential Energy Services Network (RESNET) for energy efficiency professionals.
• North American Technician Excellence (NATE) for HVAC technicians.
• EPA Section 608 Certification, required for HVAC technicians working with refrigerants.
• Georgia Master Plumber License
• Georgia Electrical Contractor License
• Georgia Low Voltage Contractor License
• Roofing Contractor License

If there’s something you would like Atlanta News First Investigates to dig into, fill out this submission form.

Atlanta News First podcasts are available now on: Spotify | Apple Podcasts | Amazon Music | YouTube

Copyright 2025 WANF. All rights reserved.